Privacy policy
(Version 1.01; dated 10/02/2025)
We appreciate your interest in data protection on our website. When you visit our website, we want you to feel comfortable and secure, and we want our data protection policy to be seen as a sign of quality for our customers.
The data protection information below informs you about the type and extent of the processing of your personal data by STOCKAM EI. Personal data is any information that enables you to be identified directly or indirectly, or that may be assigned to you. The legal basis for data protection is in particular the General Data Protection Regulation GDPR (link to the CNIL website in France).
Table of contents
2. Consultation of our website
3. Contact form / contact by e-mail / telephone calls
5. Online presence and website optimisation
7. Your rights as a data subject
The data processing carried out by STOCKAM EI on this website is divided into two main categories:
For the purposes of contractual performance, all data necessary for the performance of a contract with STOCKAM EI are processed. If the fulfilment of the contract also involves external service providers, such as logistics companies, information companies or payment service providers, your data will be forwarded to them to the extent necessary on a case-by-case basis and processed by them for specific purposes.
When you visit the STOCKAM EI website, various items of information are exchanged between your terminal and our server. This may include personal data. The information collected in this way is used, among other things, to optimise our website or to display advertising in your terminal's browser.
2. Consultation of our website
Purposes of data processing / legal basis :
When you visit our website, the browser that your terminal uses automatically and without your knowledge sends :
the IP address of the device used to browse the Internet,
the date and time of access,
the name and URL of the file accessed,
the website/application from which the access was made (reference URL),
the browser you are using and, if applicable, the operating system of your computer for browsing the Internet, as well as the name of your access provider
This information is collected by our website server and temporarily stored in a log file for the following purposes:
to ensure a smooth connection,
to ensure comfortable use of our website/application,
to evaluate the security and stability of the system.
Insofar as you have approved geolocation in your browser, operating system or other settings on your terminal, we use this function to offer you personalised services linked to your current location. The processing of your location data is limited exclusively to this function.
The legal basis for the processing of IP address is Article 6, paragraph 1, letter c) RGPD. Our legal obligation derives from Act no. 2004-575 of 21 June 2004, as amended, on confidence in the digital economy, the French Post and Electronic Communications Code, and Decree no. 2011-219 of 25 February 2011, as amended, on the retention and communication of data identifying any person who has contributed to the creation of content posted online.
Recipients/categories of recipients :
The relevant departments of STOCKAM EI are the recipients of the data. We fundamentally exclude the transmission of this data to third parties.
Retention period/criteria for determining the retention period:
Data is stored for 1 year and then automatically deleted. If you stop using our website, the geolocation data will be deleted.
3. Contact form / contact by e-mail / telephone calls
Purposes of data processing / legal basis :
It goes without saying that we treat as confidential any personal data that you provide to us by filling in contact forms, by telephone or by e-mail. We use your data exclusively for the purposes set out, in order to process your requests. The legal basis for data processing is Article 6, paragraph 1, letter f) RGPD. Our legitimate interest and your corresponding legitimate interest in this data processing derive from the objective of responding to your requests, resolving any problems and thus preserving or promoting your satisfaction as a customer or user of our website.
We do not record telephone conversations.
Purposes of data processing / legal basis :
Our website offers you the opportunity to subscribe to our newsletter. Once you have agreed to receive our newsletter, we use your e-mail address and, where applicable, your name to send you (where possible personalised) information about products, promotions, competitions, the shop, the online shop and customer satisfaction surveys. We store and process this data for the purpose of sending the newsletter.
The contents of the newsletter include operations (offers, promotions, competitions, etc.) as well as products and services of STOCKAM EI.
We use the Opt-In procedure to avoid any errors when entering the e-mail address: after entering your e-mail address in the registration field, you will receive a confirmation message from us.
You can revoke your consent to the sending of the newsletter or the creation of personalised browsing profiles at any time in the future, for example by unsubscribing from the newsletter on our website. The unsubscribe link appears at the end of each newsletter. Withdrawal entails deletion of the data collected relating to the user.
Destinataires/catégories de destinataires :
Your data is processed by the STOCKAM EI departments responsible for the content and sending of the newsletter. Insofar as we use external subcontractors to send the newsletter, they are contractually bound by Article 28 of the GDPR. We exclude any other transfer to third parties.
Conservation period/criteria for determining the conservation period:
Insofar as you object to the newsletter being sent, your data will be deleted from the corresponding e-mail distribution lists.
5. Online presence and website optimisation
5.1 Cookies - general information
We use cookies on our site on the basis of Article 6, paragraph 1, letter f) RGPD. Our interest in optimising our website is therefore to be considered legitimate within the meaning of the aforementioned provision. Cookies are small files stored on your terminal (laptop, tablet, smartphone, etc.) when you visit websites. Cookies do not cause any harm to your terminal and do not contain any viruses, Trojan horses or other malicious software. The cookie records information generated in relation to the specific terminal used. However, this does not mean that we have any direct knowledge of your identity. Cookies are used to make our website more user-friendly. We use session cookies to identify whether you have already visited certain pages on our site. These cookies are automatically deleted when you leave our site. For user-friendliness purposes, we also use temporary cookies, which are stored on your terminal for a specific period of time. If you visit our site again in order to use our services, we will automatically recognise you, as well as any entries/configurations you have made, so that you do not have to make the same manipulations again.
We also use cookies to carry out statistical analyses of the use of our website, to optimise our offering and to display information tailored to you. These cookies enable us to recognise you automatically the next time you visit our site. These cookies are automatically deleted after a set period. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message is always displayed before a new cookie is stored. Complete deactivation of cookies may, however, make certain functions of our website unavailable.
You can prevent the targeting technologies shown by making the appropriate cookie settings in your browser.
You will find an overview of the cookies used, as well as further information (e.g. how long they are stored) and options for objecting to them, in our provisions relating to cookies.
With the exception of the processing operations described under point 5, we do not send your data to recipients whose registered office is outside the European Union or the European Economic Area.
7. Your rights as a data subject
7.1 Overview
In addition to the right to revoke authorisations issued to us, you have the following additional rights provided the legal preconditions are met:
right to information about the personal data stored about you by us under Article 15 GDPR,
the right to rectification of incorrect data or the right to have your incomplete data completed in accordance with Article 16 GDPR,
the right to the deletion of your data stored by us in accordance with Article 17 GDPR,
the right to limit the processing of your data in accordance with Article 18 GDPR,
the right to data portability in accordance with Article 20 GDPR,
the right to object in accordance with Article 21 GDPR,
the right to define general or specific directives concerning the fate of your data after your death...
7.2 Right to information in accordance with Article 15 RGPD
In accordance with Article 15, paragraph 1 RGPD, you have the right to obtain information free of charge on request about the personal data stored about you by us. This includes in particular:
the purposes for which the personal data is processed ;
the categories of personal data processed
the categories of recipients to whom your personal data has been or will be disclosed;
how long we intend to keep your personal data or, if this is not possible, the criteria for determining how long we intend to keep it;
the existence of the right to rectify or delete personal data concerning you, a right to limit processing by the controller or a right to object to such processing;
the existence of a right of complaint to a supervisory authority;
all available information on the origin of the data, where personal data is not collected from the data subject;
the existence of automated decision-making with profiling in accordance with Article 22, paragraphs 1 and 4 GDPR and, at least in these cases, relevant information regarding the logic involved, the scope and the desired repercussions of such processing for the data subject.
In the event that personal data is transmitted to third countries or to an international organisation, you have the right to be informed of the appropriate safeguards in accordance with Article 46 GDPR, in connection with the transmission.
7.3 Right of rectification in accordance with Article 16 GDPR
You have the right to demand that we rectify your incorrect personal data immediately. Taking into account the purposes of the processing, you have the right to have incorrect or missing personal data completed, including by means of an additional declaration.
7.4 Right to deletion in accordance with Article 17 GDPR
You have the right to demand that we delete your personal data immediately, provided that one of the following grounds exists:
the personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
you revoke your consent on which the processing in accordance with Article 6, paragraph 1, letter a) or Article 9, paragraph 2, letter a) GDPR was based and any other legal basis underlying the processing is lacking;
you object to the processing in accordance with Article 21, paragraph 1 or paragraph 2 GDPR and, in the case of Article 21, paragraph 1 GDPR, no overriding legitimate grounds for the processing exist;
the personal data has been processed unlawfully;
the deletion of personal data is necessary in order to comply with a legal obligation;
the personal data has been collected in connection with the proposed information society services in accordance with Article 8, paragraph 1 RGPD.
To the extent that we have made personal data public and are required to delete it, we will, taking into account available technology and implementation costs, take appropriate measures to inform third parties who process your data that you also wish them to delete all links to such personal data or to copies or reproductions thereof.
7.5 Right to limit processing in accordance with Article 18 GDPR
You have the right to demand the restriction of processing on our part where one of the following preconditions is verified:
you dispute the accuracy of the personal data;
the processing is unlawful and you request that we restrict the use of the personal data instead of deleting it; or
the controller does not need to keep the data any longer for the purposes of processing, whereas the data subject needs the data in order to assert, exercise or defend his or her rights; or
you have objected to the processing in accordance with Article 21, paragraph 1 GDPR, pending determination of whether the legitimate grounds of the controller prevail over those of the data subject.
7.6 Right to data portability in accordance with Article 20 GDPR
You have the right to obtain in a structured, customary and machine-readable format the personal data that you have provided to us about yourself and you have the right to pass this data on to another controller without hindrance from us, provided that:
the processing is based on consent in accordance with Article 6, paragraph 1, letter a) or Article 9, paragraph 2, letter a) or on a contract in accordance with Article 6, paragraph 1, letter b) GDPR and that,
processing is carried out using an automated process.
If you exercise your right to data portability, you are entitled to request that we transfer your personal data directly to another data controller, insofar as this is technically feasible.
7.7 Right to object in accordance with Article 21 GDPR
Subject to the preconditions set out in Article 21(1) GDPR, you may object to the processing of your data on grounds relating to your particular situation.
The aforementioned general right of objection applies to all the processing purposes described in these data protection provisions, the processing of which is based on Article 6, paragraph 1, letter f) RGPD. In contrast to the special right to object to the processing of data for advertising purposes (see above, in particular points 9 and 11.6), the GDPR only requires us to implement such a general objection if you give reasons of higher importance in this respect, such as a potential risk to life or health. In addition, you may contact the Commission Nationale de l'Informatique et des Libertés (‘CNIL’), or STOCKAM EI's Data Protection Officer.
7.8 Automatic deletion
Your data will be deleted automatically after 2 years without any connection to the STOCKAM EI website.
8.1 Contacts for questions relating to data protection rights or the exercise thereof
If you have any questions about the website or about exercising your rights in relation to the processing of your data (data protection rights), you can contact our customer service department.
8.2 Contacts for data protection issues
If you have any further questions about the processing of your data, please contact the company's in-house data protection officer.
8.3 Right of complaint to the data protection supervisory authority
You also have a permanent right to lodge a complaint with the competent data protection supervisory authority. To do so, please contact the CNIL.
9. Name and contact details of the data controller and contact details of the company's internal data protection officer
These data protection provisions apply to the data processing carried out by STOCKAM EI, rue Denis Papin 57350 SCHOENECK, (‘the data controller’) and to the website www.stockam-ei.com. To contact STOCKAM EI's Data Protection Officer, please write to him/her at the above address or send an e-mail to Stockam EI (GB).